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Legal

Terms of service

The short version: order in good faith, we'll ship in good faith, and treat the site fairly.

Last updated: February 2026

Using this site

By browsing or ordering from SnowGlo you agree to these terms. You must be at least 18 years old to place an order. Don't attempt to copy, scrape, disrupt or resell any part of the site.

Products and imagery

We photograph and describe every piece as accurately as we can. Screens vary, so colours may differ slightly from what you see. Measurements are given as a guide — see the size guide.

Orders and pricing

Placing an order is an offer to buy. We accept it when we send your dispatch confirmation. If an item turns out to be unavailable, or a price or description is obviously wrong, we may cancel the order and refund you in full.

Prices are shown in the currency at checkout and may change without notice. Duties and import taxes on international orders are the customer's responsibility.

Delivery, returns and refunds

Delivery estimates are estimates, not guarantees. Returns are governed by our returns policy, which forms part of these terms — note the hygiene rules for intimate apparel.

Intellectual property

The SnowGlo name, site design, copy and photography belong to SnowGlo and may not be reproduced without written permission.

Liability

To the fullest extent allowed by law, SnowGlo is not liable for indirect or consequential loss arising from use of the site or our products. Nothing here limits rights you have under consumer law.

Changes and contact

We may update these terms; the version in force is the one published here when you order. Questions go to jessica@snowglo.me.